2017 Strategic Technology Forum (Europe)

Day one: 7th June 2017

12.30 Welcome lunch

14.00 Co-Chair's opening remarks
Gavin Gray, North American Regional Operating Officer, Baker McKenzie
Derek Southall, Head of Innovation and Digital, Gowling WLG

The need for change

14.10 Opening keynote: Innovation leadership - keys to building an innovative culture
Most organisations see innovation as a challenge to the status quo, so they kill it. It sees innovation as a distraction from the day job and something that disrupts the norm and threatens legacy and tradition. But transformation, innovation and change will be forced upon us if we do not spot it coming. And it offers as well great opportunities. In this session innovation leadership advisor Lars Sudmann will offer ideas and strategies as to how businesses put in place the mechanisms that allow innovation. Special focus will be placed on the mindset and culture that great innovative companies of all sizes possess, including practical strategies on how to put this in action and break through potential barriers one might be facing.
Lars Sudmann, Principal, Sudmann & Company


Identifying opportunities

14.55 Bright ideas & right ideas
Increasingly, law firms are having to innovate just to keep up with the competitive legal market. Traditional law firms are leveraging their specialist skills and knowledge using innovative technology whilst new-law and non-law entrants are entering the market with forward-thinking IT to win clients. What can you do to get your organisation thinking about and talking about innovation and to ensure efforts are being focused in relevant areas? This session will describe a practical set of steps to help IT engage with the business and get your legal staff thinking about clients and innovation and arguing for positive change.
David Wood, IT Director, Watson Farley & Williams

15.40 Networking break

Delivering on the opportunities

16.00 Leadership panel: How do we change the way we create our product in a world of major market shift? 
Law firms have long been criticised for not embracing change seriously enough, suggesting that innovation is consistently slower than we can see in other international business verticals. Leadership buy-in is critical to this and going forward will have to work as one with their CIO to drive change that fundamentally questions the way our products are delivered. This session will debate how the highly profitable business of law can future proof growth by changing the way products are delivered across the various peculiarities at play in each area of specialism.
Moderator: Chris Bull, Executive Director, Kingsmead Square
Dan Wright, Partner, Service Innovation, Osborne Clarke
Alex Hamilton, CEO, Radiant Law
Milos Kresojevic, Innovation Architect, Freshfields Bruckhaus Deringer
Siddhartha Mankad, Partner, COO, Kemp Little

16.45 Panel debate: Data driven decision making – From HiPPO to geek
Andrew McAfee stresses the need for organisations to move away highest-paid person's opinion (HiPPO) and move towards geek led data insight driven decision making in order to transition to stay competitive in a world of big data. This panel debate will sense check how well law firms are acting on this and what needs to happen to law firm culture in order to allow the ‘geeks’ to rise up and make use of the unused data pools sloshing around today’s modern firm.
Moderator: Mark Bilson, Vice President, Client Development and Integration, Intapp
Abby Ewen, IT Director, Berrymans Lace Mawer
Nathan Hayes, IT Director, Osborne Clarke
Judy Mackenzie Stuart, Knowledge Strategy Director, Berwin Leighton Paisner

17.30 Close of day one

19.00 Opening night dinner

Day two: Thursday 8th June 2017

09.00 Co-Chair's opening remarks
Gavin Gray, North American Regional Operating Officer, Baker McKenzie
Derek Southall, Partner, Head of Innovation and Digital, Gowling WLG

09.05 Tech impact address: Artificial Intelligence: The Future or FOMO?
Partners are increasingly saying “we should really look into this AI thing”, which is sort of great. It is certainly encouraging to see partners engaged in next generation technology, but there has to be a business reason for using AI. This session will take a realistic perspective of how AI should be evaluated for your firm and how you can counteract pressure from the ‘Fear of Missing Out’ brigade.
Oz Benamram, Chief Knowledge Officer, White & Case

The client
0940 Keynote: The legal services supply chain is growing up
As firm/client relationships appear to be tipping in a direction towards a new balance of power that seeks to address key demands and pressures faced by Corporate Legal Operations, their true fulfillment and satisfaction will ultimately come at the hands strategic technology partnerships. This keynote draws upon experiences from within the legal profession, but also brings insight from other parts of industry to show how getting the vendor/firm relationship right can reduce cost wastage and ultimately lead the way for a closer collaborative experience with your clients.
Ahmed Shaaban, Managing Director, Fulcrum Global Technologies

10.15 Panel debate: The rise of corporate legal operations
The rise of the corporate legal operations professional in corporate legal departments has increased in popularity over the past two years and is set to continue going forward. Corporate legal teams are under pressure to handle more work in-house and develop a more sophisticated and joined up relationship with their external advisors. The legal operations role has established itself as a multi-disciplinary function that aims to optimise legal service delivery for the business. This panel will focus on client service as the key driver of how law firms should measure their success and will explore the need to build the dashboards that allow for monitoring and reporting against client service metrics.
Moderator: Gavin Gray, North American Regional Operating Officer, Baker McKenzie
Hans Albers, Chief of Staff/Head of World Wide Legal Operations, Juniper Networks
Marika Daggett, Legal Operations Manager, Google

11.00 Coffee break

11.20 Failing to maintain robust email security in an always on universe
With 2016 seeing the first class action launched against a law firm amidst accusations of failure to maintain robust data security practices to effectively safeguard sensitive client data, it is clear that law firm clients are ready to take action against their advisors if they fail to set in place the right culture and practices of data security. Couple this with the new regulatory demands of GDPR and you have a great deal of risk to mitigate against. With the increasing advance towards multi-device data transactions in an always on universe, it is likely that this threat will continue to grow.
Moderator: Achmad Chadran, Product Marketing Manager, Mimecast
David Aird, IT Director, DAC Beachcroft
Tim Collinson, Information Security Manager, Bird & Bird

12.05 Investing in Intelligence
James Mayer, Research Director, ALM-Legal Week

12.15 Lunch and networking

13.30 Interactive focus groups – Investing in innovation

A: Investing in metrics: What does good performance look like?
Hans Albers, Chief of Staff/Head of World Wide Legal Operations, Juniper Networks
Marika Daggett, Legal Operations Manager, Google

B: Investing and innovating in technology operations and processes: changes that have a real impact on firm profitability
Martin Telfer, Senior Vice President and EMEA Chief, Fulcrum Global Technologies

C: Investing in matter management: Putting product profitability at the heart of decision making
Neil Cameron, Managing Director, Neil Cameron Consulting Group
Mark Collins, Former Partner, Director of Knowledge Management

14.40 End of conference day two

19.00 Networking reception

19.45 Gala dinner

Day three: Friday 9 June 2017

10.00 Co-Chair's opening remarks
Derek Southall, Head of Innovation and Digital, Gowling WLG

The future

10.05 Interview: Making two speed IT work as a method of managing your team
You cannot be the vanguard of technological innovation if your team are focused on the day-to-day grind of keeping the machine running. Increasingly, the CIO is having to set in place a two speed IT team to allow time for the leftfield thinking that creates significant process or product improvement. This interview will outline a practical guide to how you make such a structure succeed and stay focused through the myriad of distractions.
Moderator: Derek Southall, Head of Innovation and Digital, Gowling WLG
Simon Kosminsky, Chief Information Officer, Mishcon de Reya
Andrew McManus, IT Director, Eversheds Sutherland

10.40 Closing session: A response to tomorrow’s threats and opportunities for tech focused business
Join this final session of STF17 as we take a broader look at how technology is impacting the world of business. It will leave you with a refreshing perspective from a business tech visionary on how to plan for the future and what shift changes are likely to impact the business world as it strains to keep up with the evolution of the cloud, digital disruption and the insatiable appetite for hardware innovation. This session will also touch on the likely psychological impacts of tech disruption.

11.15 Chairman's closing remarks
Derek Southall, Head of Innovation and Digital, Gowling WLG

For speaking opportunites
For information on speaking opportunities at the Legal Week Strategic Technology Forum 2017 email Anthony Parker at AJParker@alm.com

For sponsorship enquiries
For information on sponsorship opportunities at the Legal Week Strategic Technology Forum 2017 email Peter Connolly at PConnolly@alm.com